Privacy Policy

Data, Cookies & Privacy Policy

Please find below our terms and conditions, relating to data protection, cookie usage and personal privacy at and all related material(s).

 ‘Ecothrive’ is a registered trade mark and trading name of ‘Hopcrop Ltd’, with registered address: Project Works, Darnal Road, Sheffield, S9 5AH.  Hopcrop Ltd (referred to within the websites policies and procedures as “we”,”us”) registered company number is 08349093.

Please read the following policy to understand how we will treat your personal data when you use our website. If this policy changes then we will let you know via our homepage and/or email newsletter, but we assure you that we only use your data as specified here and for our legitimate business reasons.


GDPR Compliancy

Due to recent data privacy law introduced in the EU on 25 May 2018, we explain here how we collect and use your personal information. We haven’t changed the way we already collect or use your personal data. We have made it clear on how to “opt out” of any of your data being used.

“OPT OUT”- Removing yourselves from our database

The only data we collect from you when visiting is necessary information to complete your transaction:

Your billing details are for yours and our merchants PayPal and Sage Pay (used externally to use as well as our legal accounting requirements.

Your delivery details – used solely for delivery purposes.

Your email address should you have previously ever double opted in to subscribe to our newsletter or signed up for our newsletter at any stands or shows.

To remove your data completely from our database you can easily email to leave remaining only legal data required for accounting use. Any requests will be actioned within 24 hours.

To unsubscribe from our newsletter, you can do so at the bottom of every newsletter sent to your inbox.


Data collection

We collect data on you from a variety of different sources, including;

  1. When you purchase products from the site or via our online shop account use only by law;
  2. When you become a subscriber of the Ecothrive ( newsletter; and
  3. Via explicit data capture measures, for example by entering competitions and completing surveys with permission given upon sign ups.


Personal Information

When you buy anything via the site, we may need to collect information about you to process the transaction, fulfill your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your credit card details.

Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

By becoming a subscriber to the Ecothrive ( newsletter, you consent to receive from us by e-mail our e-newsletter and details of other special offers which we may think may be of interest to you.

Ecothrive ( retains and uses your personal information to provide you with the best online e-commerce experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.

We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent; We do not use your personal information for any use in the way of SPAM or unsolicited email.



Cookies are small files which are sent to your browser and stored on your computer’s hard disc. Whenever you visit our site(s) and unless you elect not to receive cookies, then your computer will store an identifying code in the cookie which may mean you do not need to type in your email address each time you return to the site, or your preferred language selection is “remembered”. Other than this, we do not store your password or any other information in the cookie, or use it for any other purpose. You can at any time set your browser to notify you before you receive a cookie, giving you the opportunity to decide whether to accept it. You can also set your browser to turn off cookies.

We use several different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.


First Party Cookies

These are cookies that are set by this website directly. uses first party cookies to store user log in information and the contents of your shopping basket: this allows for an enhanced customer’s browsing experience and is strictly necessary.

More information on session cookies and what they are used for at


Third Party Cookies

These are cookies set on your machine by external websites whose services are used on our websites for better user interaction. Cookies of this type include our social sharing buttons as well as the Google Translate Tool (the translate feature). Third party cookies are currently set by Facebook, Instagram, Google and YouTube.

You should be aware that these sites are likely to be collecting information about what you are doing all around the Internet, including on this website.


Google Analytics

We use Google Analytics to analyse the use of this website. Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.


SSL Certificate

Security online is important to us and our users. An SSL certificate meets the demand for safe interaction over the net.

SSL, short for secure sockets layer, is a protocol developed for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that’s transferred over the SSL connection, such as credit card numbers.

Conventionally URLs that require an SSL connection start with https: instead of http:. The certificate is installed on a secure server and used to identify the merchant using it and to encrypt the credit card, and other sensitive data.

Across the Ecothrive website and web-shop, areas where sensitive data are requested are automatically protected by SSL.


Opt-Out Policy

Ecothrive (Hopcrop Ltd) ( newsletter subscribers have the option to opt-out of receiving further information from us.

An “unsubscribe” link can be found at the bottom of all newsletters sent.


Change/Modify Details

If you need to Modify or Change your personal details, please contact us via email at

If you need to modify your email address information for the newsletter(s), please contact us at



If you have any questions or concerns about the information we hold about you, you can also contact us at the above mentioned address.


Other Notes on Privacy

  1. Our site may contain links to other third-party websites over which Ecothrive have no control. We cannot therefore have any responsibility in relation to the accuracy, completeness or quality of the information contained on those websites.
  2. The copyright and the propriety rights on the websites ( and all content are owned by Ecothrive or its third-party licensors and in this respect reserve all rights.
  3. use secure technology to safeguard information including personal information and financial transactions.

Online purchases where the chosen payment method is credit card are protected by secure encrypted servers, as provided by PayPal and Sage Pay.

  1. reserve the right to change or update these terms and conditions relating to the use of the private information from time to time. We will inform you of any changes to these terms by means of clear notices on both the homepage and/or via newsletters.
  2. This user agreement is between you and and is governed by the laws of England and Wales.